Terms of Use

1. Acceptance and related terms

These Terms form a binding agreement between you and the operator of Papa ʻOihana (“Papa ʻOihana,” “we,” “us,” or “our”). By accessing or using the Service, creating an account, accepting an invitation, publishing a listing, or submitting an application, you agree to these Terms. If you do not agree, do not use the Service.

The Privacy Policy explains our data practices and is incorporated by reference. Additional written terms may apply to a particular community board, employer, feature, or service. If authorized supplemental terms conflict with these Terms, the supplemental terms control only for their stated subject and to the extent permitted by law.

2. The Service and platform roles

Papa ʻOihana is a multi-tenant platform for community-focused job boards. It supports public opportunity discovery, candidate accounts, saved searches and alerts, applications, employer organizations, listing review, board administration, and related workflows.

Candidate

A person who browses, saves, receives alerts about, or applies for an opportunity.

Employer

An organization or authorized representative that creates an organization profile, submits listings, or reviews applications.

Community board

An organization or team that operates a tenant job board, approves employers or listings, sets board content and retention settings, or administers board membership.

Platform operator

The party that operates the shared Papa ʻOihana technology and platform-level administration.

Employers make their own hiring decisions. Community boards make their own employer-approval, listing-moderation, and board-governance decisions. Except where expressly stated, neither an employer nor a community board acts as our employee, agent, partner, or representative.

3. Eligibility, authority, and accounts

You may use the Service only if you can lawfully agree to these Terms. The Service is not intended for children under 13. A minor who may lawfully seek work may use the Service only with any consent or supervision required by applicable law. If you use the Service for an organization, you represent that you have authority to bind that organization to these Terms.

You must provide accurate, current information; maintain one account per person unless authorized otherwise; protect credentials and invitation links; keep account roles and contact details current; and promptly notify us of suspected unauthorized use. You are responsible for activity through your account to the extent permitted by law. You may not transfer, sell, rent, or share an account or impersonate another person or organization.

4. Community boards and administrators

Authorized board users must:

• act within their assigned role and the authority granted by their organization;
• apply clear, lawful, and consistently administered employer and listing standards;
• configure board content, access, invitations, retention, and moderation responsibly;
• protect nonpublic candidate, employer, membership, review, and audit information;
• avoid conflicts of interest and discriminatory or retaliatory administration; and
• cooperate with valid privacy, security, accessibility, and legal requests.

A board may request changes, approve, reject, unpublish, or remove an employer or listing under its published standards and applicable law. Board access does not authorize use of candidate information for an unrelated purpose.

5. Employer responsibilities

Employers and their authorized users are solely responsible for:

• the accuracy, completeness, legality, classification, compensation information, availability, and timely removal of listings;
• having authority to recruit for each listed role and honoring stated application methods and commitments;
• complying with employment, labor, wage-and-hour, immigration, privacy, recordkeeping, accessibility, equal-opportunity, and anti-discrimination laws;
• providing legally required notices and accommodations and using lawful, job-related selection criteria;
• limiting application access to personnel with a legitimate hiring need and protecting downloaded or copied records;
• responding appropriately to candidate requests about application information the employer independently retains; and
• making all interviews, assessments, background checks, offers, rejections, and hiring decisions independently and lawfully.

Employers may not post unlawful, deceptive, nonexistent, expired, discriminatory, exploitative, fee-for-access, or misleading opportunities. A listing may not request information that is unlawful or unnecessary for the hiring stage. Employers must not use platform data to build unrelated marketing lists, solicit candidates for unrelated products, or make decisions based on protected traits.

6. Candidate responsibilities

Candidates are responsible for the accuracy and lawfulness of profile, résumé, application, and response content. You must have the right to submit all materials and must not misrepresent identity, credentials, experience, authorization, or another person’s work. Do not include sensitive information that a field does not request.

Submitting an application authorizes Papa ʻOihana to make the application available to the identified employer and authorized board users for hiring and board-administration purposes. Submission does not guarantee review, response, interview, offer, employment, or any particular outcome. An employer may retain a lawfully received copy independently of the platform, even if a candidate later withdraws an application or deletes an account.

7. Recommendations and hiring decisions

Candidates may opt in to explainable, rules-based opportunity recommendations using selected profile information and saved searches. Recommendations are discovery aids, may be incomplete or imperfect, and do not replace independent review of a listing. Candidates can disable recommendations and browse the full board at any time.

Papa ʻOihana does not use recommendation scores to determine candidate eligibility, rank candidates for employers, reject applicants, or make hiring decisions, and employers do not receive candidate recommendation scores. No recommendation is an endorsement of an employer, listing, candidate, compensation term, workplace, or outcome.

8. User content and permissions

You retain ownership of content you submit. You grant Papa ʻOihana a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise process that content only as reasonably necessary to operate, secure, improve, and provide the Service; follow your instructions; enforce these Terms; and comply with law. This license ends when the content is deleted from active systems, except for lawful retention, backups, audit records, and copies independently retained by authorized recipients.

You represent that you have all rights and permissions needed for your content and that it does not infringe intellectual-property, privacy, publicity, confidentiality, or other rights. Public content may be viewed, indexed, linked to, or copied by others. Feedback may be used without restriction or compensation, provided we do not identify you publicly without permission.

9. Acceptable use

You may not use the Service to:

• violate law, regulation, court order, contractual duty, or another person’s rights;
• discriminate, harass, threaten, exploit, defraud, stalk, or cause harm;
• post malware, deceptive content, spam, chain messages, or unauthorized commercial solicitations;
• collect, scrape, export, sell, broker, or repurpose private information or application materials without authorization;
• probe, scan, test, disable, overload, reverse engineer, bypass, or interfere with security, rate limits, access controls, or service operation, except for lawful security research expressly authorized in writing;
• use bots or automation to create accounts, submit applications, harvest listings, or access the Service contrary to published interfaces or written permission;
• upload material containing viruses, malicious code, or content designed to compromise a person or system;
• misrepresent affiliation, authorization, an employment opportunity, or a hiring outcome; or
• assist another person in any prohibited activity.

10. Electronic communications

You consent to receive electronic communications necessary to operate the Service, including verification, password-reset, security, invitation, application, policy, and administrative messages. You may control optional job-alert digests through saved-search settings. Disabling optional messages does not prevent essential account, security, legal, or transactional communications.

You are responsible for maintaining a deliverable email address and reviewing communications. Electronic notices satisfy written-notice requirements to the extent permitted by law.

11. Third-party services and external applications

The Service may link to employer websites, external application forms, and other third-party resources. We do not control and are not responsible for their availability, accuracy, accessibility, security, privacy practices, content, products, or services. A link is not an endorsement. Third-party terms and policies govern use of those services, and users should review them before providing information.

12. Intellectual property

The Service, including its software, design, compilation, text, graphics, and platform branding, is owned by the platform operator or its licensors and is protected by applicable law. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to use the Service for its intended purpose. No other rights are granted.

Employer, community-board, and third-party names, marks, logos, and content belong to their respective owners. You may not remove notices, imply endorsement, or use another party’s marks without permission. Report claimed infringement using the contact information below with enough detail for us to evaluate the request.

13. Moderation, suspension, and termination

We and authorized board administrators may investigate, request changes to, restrict, reject, unpublish, preserve, or remove content and may suspend or terminate access when reasonably necessary to enforce these Terms, comply with law, address security or operational risk, protect people or communities, or maintain service integrity. Moderation is not guaranteed, and failure to act in one instance is not a waiver.

You may stop using the Service and request account deletion. Upon termination, rights to use the Service end, but provisions that by their nature should survive—including ownership, lawful retention, disclaimers, liability limits, indemnification, and dispute terms—will survive. We may preserve records where required for legal, security, audit, dispute, or integrity purposes.

14. Privacy and confidentiality

Our Privacy Policy describes our processing. Users with access to nonpublic candidate, employer, board, moderation, or security information must use it only for authorized Service purposes, restrict access to people with a legitimate need, apply reasonable safeguards, and comply with applicable privacy and recordkeeping laws.

15. Accessibility

We aim to make the Service usable by people with disabilities. Contact us if you encounter an accessibility barrier or need this document or a Service process in another accessible format. Employers and boards remain responsible for accessibility and reasonable accommodations in their independent hiring and administrative activities.

16. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

WE DO NOT VERIFY OR GUARANTEE EVERY USER, EMPLOYER, BOARD, LISTING, APPLICATION, QUALIFICATION, COMPENSATION TERM, WORKPLACE, RESPONSE, INTERVIEW, OFFER, OR HIRING OUTCOME. USERS MUST EXERCISE INDEPENDENT JUDGMENT AND TAKE APPROPRIATE PRECAUTIONS. NOTHING ON THE SERVICE IS LEGAL, EMPLOYMENT, TAX, IMMIGRATION, OR OTHER PROFESSIONAL ADVICE.

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PAPA ʻOIHANA AND ITS OPERATOR, AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITIES, OR EMPLOYMENT OUTCOMES, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID DIRECTLY TO PAPA ʻOIHANA FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply where prohibited by law and do not limit liability that cannot lawfully be limited, including liability for fraud, willful misconduct, or other categories mandated by law.

18. Indemnification

To the extent permitted by law, if you use the Service for an employer, community board, or other organization, that organization will defend, indemnify, and hold harmless Papa ʻOihana and its operator, affiliates, licensors, service providers, officers, directors, employees, and agents from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from its content, listings, hiring or moderation decisions, legal violations, misuse of personal information, or breach of these Terms.

Individual users are responsible, to the extent permitted by law, for third-party claims arising from their unlawful content, intentional misuse of the Service, infringement of another person’s rights, or material breach of these Terms. We may control the defense and settlement of an indemnified claim, and no settlement admitting our fault or imposing obligations on us may be entered without consent.

19. Governing law and disputes

These Terms are governed by the laws of the State of Hawaiʻi, without regard to conflict-of-law principles, except where federal law or another mandatory law applies. Before filing a claim, the parties should make a good-faith effort to resolve the issue through written notice and informal discussion for at least 30 days, unless immediate injunctive relief is reasonably necessary.

Subject to applicable law, claims must be brought in the state or federal courts located in Honolulu, Hawaiʻi, and each party consents to personal jurisdiction and venue there. These Terms do not require arbitration and do not waive any right to participate in a class action that applicable law otherwise provides.

20. General terms

• Entire agreement. These Terms, the Privacy Policy, and applicable supplemental terms are the complete agreement about the Service and replace prior discussions on that subject.
• Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain effective.
• No waiver. A failure to enforce a provision is not a waiver.
• Assignment. You may not assign these Terms without written consent. We may assign them in connection with a reorganization, merger, transfer, or by operation of law.
• No third-party beneficiaries. Except for parties expressly protected by the disclaimers, liability limits, or indemnification provisions, these Terms create no third-party beneficiary rights.
• Force majeure. We are not responsible for delay or failure caused by events beyond reasonable control, including disasters, labor disputes, infrastructure failures, governmental action, war, civil unrest, epidemics, or internet and utility outages.
• Headings. Headings are for convenience and do not limit interpretation.

21. Changes to these Terms

We may update these Terms to reflect changes in the Service, law, or operations. We will post revised Terms with a new “Last updated” date and provide additional notice when required. Material changes apply prospectively. Continued use after revised Terms become effective constitutes acceptance where permitted by law; if you do not agree, you must stop using the Service.

22. Contact

Questions, notices, and accessibility requests may be sent to:

Do not send passwords, résumé files, government identifiers, or other sensitive documents by ordinary email.